SG360°

PRISM360 - Web/Mobile portal providing customers and internal stakeholders a single view of all projects, assets, and real-time job status.

Capabilities/Features:

  • SSO access to all SG360-licensed technology solutions

  • Project Status

  • Manufacturing Status

  • Content Repository – creative, data, reports, invoices

  • Change Management – review and annotate proofs

Integrated Products:

Dynamic360 content automation – high-volume, data-driven content assembly to drive hyper-personalization/customization.

Digital Asset Management – tag and retrieve digital assets.

Customer Journey Hub (B2B2C) – orchestrates and automates seamless customer journeys and relevant real-time content across a brands online and offline customer touchpoints (web, mobile, social, ecommerce, POS, call center, Adservers, pricing & messaging database, and CRM).

Ask360° (B2C) - Social commerce CPG product sampling solution.

Key Wins:

  • A Design Thinking approach with early and iterative prototyping and capturing user feedback throughout the process resulted in a product that delighted all personas.

  • Empathy and input for all personas improves adoption rates.

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